Terms of Service

Please read these Terms of Service (hereinafter referred to as the "Terms") carefully before using Ourjiali.com and its related services. These Terms govern your access to and use of this website, as well as any purchases of goods made through this website (collectively referred to as the "Services").

This website is provided and operated by Ourjiali (hereinafter referred to as "We," "Ourjiali," or the "Website"). By registering an account, accessing, or using this website, you acknowledge that you have read, understood, and agree to be bound by the entirety of these Terms. Furthermore, when you complete a purchase on Ourjiali, you are deemed to have agreed to all terms and conditions associated with that specific transaction.

The content referenced within these Terms—including, but not limited to, website usage rules and transaction-related regulations—shall be interpreted and applied in conjunction with Ourjiali’s relevant policies and conditions. Any reference to these Terms shall be deemed to include Ourjiali’s applicable terms and policies.


Eligibility Requirements

You must be at least 13 years of age to use this website and its related services. If you have not reached the legal age of majority in your jurisdiction (i.e., you are a minor), you must use this website under the consent and guidance of a parent or legal guardian, and you must ensure that you have obtained their authorization to do so.
By using this website, you represent and warrant that: (a) all information you submit during the registration or usage process is true, accurate, and complete; (b) you will promptly update such information to maintain its accuracy; and (c) your use of this website complies with all applicable laws and regulations.
If we have reasonable grounds to believe that you do not meet the age requirements, or that you have made misrepresentations regarding your age (including, but not limited to, being under 13 years of age or making false statements about your age), we reserve the right to suspend or terminate your account and delete your associated personal profile and content without prior notice.


Accounts and Registration

To access certain features of this website—such as making purchases, utilizing a wishlist, or posting product reviews—you may be required to create a user account (hereinafter referred to as an "Account"). During the account registration process, you will be required to provide a username, a password, and other relevant information (such as your name, email address, etc.).
You are solely responsible for safeguarding your account information and for ensuring its security and confidentiality. Without Ourjiali’s prior written consent, you may not transfer, sell, license, or otherwise make your account available for use by any third party in any form.
You are solely responsible for all activities conducted through your account, including any use of your account, whether authorized or unauthorized. Should you discover any unauthorized use of your account, password compromise, or other security risks, you must immediately notify the Ourjiali Customer Service Team.
To the fullest extent permitted by law, Ourjiali disclaims all liability for any losses arising from account information breaches or unauthorized account usage.
All personal information submitted through this website is subject to Ourjiali’s Privacy Policy and will be processed and protected in accordance with that policy.


Shipping and Order Processing

For detailed information regarding shipping methods, shipping rates, and other delivery-related options and policies, please refer to our "Shipping Policy" page. We recommend that you carefully review this content before placing an order to understand the specific arrangements and instructions applicable to your order.


Product Availability

Product availability on our website cannot be guaranteed, as stock levels may be insufficient. If an item in your order is out of stock during processing, we will notify you via email. Once your order has been shipped, you will receive a shipping confirmation email.


Product Information

Please note that while we strive to display product colors as accurately as possible, the actual colors you see depend on your monitor or mobile device and may vary. Furthermore, information on our website may occasionally contain typographical errors, inaccuracies, or omissions; these errors may relate to product descriptions, pricing, and/or availability. Consequently, we do not warrant the accuracy or completeness of any information on the website, including prices, product images, specifications, and/or availability.

We recommend that you carefully read the product details before making a purchase; if you have any questions—particularly regarding safety, fit, or performance—please do not hesitate to contact us. Ourjiali is committed to ensuring the accuracy of information; however, certain product descriptions, specifications, and attributes (including, but not limited to, dimensions, materials, safety warnings, and usage instructions) may be generated or enhanced by artificial intelligence and may therefore contain errors, omissions, or approximations.

Accordingly, we do not warrant the accuracy or completeness of any information on this website, including prices, product images, specifications, and/or availability. Ourjiali reserves the right to correct any errors, inaccuracies, or omissions, as well as to change or update information, at any time without prior notice (including after you have submitted an order). If you do not wish to proceed with a purchase following a correction to pricing or other information, please contact us immediately.


Transactions

We reserve the right to refuse or cancel any order submitted by you through this website, under any circumstances—including, but not limited to, orders resulting from pricing errors, inventory discrepancies, or other system-related issues. We may also limit the quantity of items purchased per account, per payment method, or per billing/shipping address. Furthermore, we reserve the right, at our sole discretion, to refuse service to purchases intended for resale by dealers, agents, or distributors.

When making a purchase on this website, you may be asked to provide information relevant to the transaction, including—but not limited to—payment method details (such as bank card numbers and expiration dates), billing addresses, and shipping addresses. You represent and warrant that the payment method you use is valid, legally authorized, and that you are entitled to use it.

By submitting your payment information, you authorize Ourjiali and its payment processing partners to use and process such information for the purpose of completing the transaction, including the payment and settlement of your order.

You agree to pay all charges incurred through your use of this website—including product prices, shipping fees, and other applicable charges—at the prices displayed at the time your order was placed. Additionally, you remain responsible for any applicable taxes (if any). We will collect the relevant amounts via the payment method you provided at the time of ordering, and we will perform necessary authorization and billing procedures to the extent required.


Website Content

All content presented on this website—including, but not limited to, page design, visual interfaces, graphic elements, images, videos, audio files, text information, data, computer code, and other materials (collectively referred to as "Content")—is protected by copyright, trademark, trade dress, patent, and other intellectual property laws.

The aforementioned Content is owned, controlled, or used under valid license by Ourjiali or its affiliates. Unless expressly permitted by these Terms or applicable law, you may not use, reproduce, or exploit any Content from this website in any form without Ourjiali's prior written consent.

We reserve all rights not expressly granted to you in these Terms. You acknowledge and agree that any materials downloaded or otherwise obtained through this website are accessed at your own discretion and risk; you are solely responsible for any damage to your device or loss of data that may result from the downloading or use of such Content. Provided that no applicable laws are violated, these Terms do not restrict users from expressing evaluations, comments, or other forms of opinion regarding Ourjiali or its products for legitimate, non-commercial purposes—including, within reasonable limits, the use of brand names, trademarks, or product images for illustrative or identification purposes.

We grant you a limited, non-exclusive, and non-transferable license to access and use this website and its content solely for your personal, non-commercial use. Except where necessary for the normal access of the website, no musical content may be copied or extracted.

To the extent permitted, you may copy certain visible content from the website for personal, non-commercial use; however, such action does not constitute any form of rights transfer or transfer of ownership.

Except as expressly permitted above, you may not copy, publish, transmit, modify, display, sell, create derivative works from, or otherwise commercially exploit this website or its content in any form. Any unauthorized use may violate applicable laws and may result in civil and criminal liability.


Comments, Feedback, and Other Submissions

We welcome your comments and feedback regarding our website, products, and services. However, we do not accept any confidential or proprietary information. Therefore, all comments, feedback, ideas, suggestions, materials, information, and other submissions that you disclose, submit, or provide to Ourjiali—whether through this website or by other means (collectively referred to as "Comments")—shall not be considered confidential information. You hereby grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully paid-up, and royalty-free right to use such Comments in any manner and for any purpose, including for the improvement of the website and the development of other products and services.


Privacy Rights

Any personal information you provide to Ourjiali is subject to our Privacy Policy. Please review the Privacy Policy to learn more about how we collect and use personal information.


User Content

Certain features of this website may allow users to upload, submit, and post content to the website—including messages, comments, photos, videos, images, folders, data, text, and other types of works (collectively referred to as "User Content")—and may allow users to publish such User Content on the website. Ourjiali utilizes various third-party social media websites, communication services, and media channels—such as Facebook (collectively referred to as "Social Media Platforms")—to communicate and interact with our customers. Any content or materials submitted to or posted on these Social Media Platforms shall be deemed "User Content." You are solely responsible for your User Content and for the consequences arising from providing such User Content via this Website or the Social Media Platforms. You retain any copyrights and other proprietary rights you may hold in the User Content you post to this Website.

Ourjiali does not endorse, support, approve, encourage, verify, or agree with any comments, opinions, or statements posted within forums, blogs, or other Website content, and expressly disclaims all liability regarding content submitted by users. Ourjiali assumes no responsibility for User Content; you agree that neither Ourjiali nor its third-party service providers shall be held liable for any User Content or bear any responsibility toward you.


Content License

By posting, displaying, uploading, or otherwise making User Content available on the Website or Social Media Platforms, you hereby grant Ourjiali a perpetual, irrevocable, royalty-free, and sub-licensable worldwide license to use, reproduce, distribute, modify, adapt, publish, translate, transmit, disclose, publicly perform, and publicly display such User Content (in whole or in part), and to incorporate such User Content into other works in any format or medium (whether now known or hereafter developed) for any commercial or non-commercial purpose. By making User Content available to other users via the Website, you grant those users a non-exclusive license to access and use such User Content in accordance with these Terms and the functionality of the Website.


Content Management and Moderation

Ourjiali does not pre-screen, monitor, or review all user-generated or submitted content, nor does it assume any liability for any User Content. You understand and agree that Ourjiali serves merely as a neutral platform providing users with the functionality to post, view, and interact with User Content, and assumes no obligation or liability regarding such content or related activities.

Notwithstanding the foregoing, we reserve the right—at our sole discretion and without prior notice—to review, edit, move, delete, block, or restrict access to any User Content at any time, particularly if we deem such content to be in violation of these Terms or applicable laws, or if it may adversely affect the Platform or its users; however, we are under no obligation to perform such actions. Even in instances where we choose to monitor or manage website content, we do not guarantee that we will modify or remove all user-generated content, nor do we assume any liability for content posted by users or for the conduct of users toward one another.


Acceptable Use

When using this website and its related services, you are solely responsible for your own conduct. Ourjiali is committed to providing a positive, friendly, and secure environment for all users; therefore, we prohibit any conduct that may cause harm to the platform, other users, or third parties.

While using this website, you must not engage in any conduct that includes, but is not limited to, the following: violating any applicable laws or regulations; infringing upon or violating the intellectual property rights, privacy rights, rights of reputation, or other legitimate rights and interests of others; posting or disseminating any content that is illegal, harassing, abusive, pornographic, obscene, hateful, discriminatory, or otherwise objectionable; sending unsolicited advertisements or commercial messages (including spam, promotional content, chain letters, or other forms of promotional material); or, without the express consent of others, engaging in commercial promotion, contacting, or soliciting other users—or utilizing information obtained from this website to engage in such activities.

Furthermore, you must not submit or disseminate content involving multi-level marketing, pyramid schemes, or content unrelated to the subject matter of this website; you must not use spiders, scrapers, or other automated means to access or collect data from this website; you must not attempt to modify, tamper with, or interfere with any content, data, or functionality of the website; you must not disseminate viruses, malicious code, or other technical means that may disrupt the normal operation of the system; you must not attempt to obtain or steal the accounts, passwords, or other personal information of others; and you must not, in any manner, interfere with, disrupt, or overburden the systems, servers, or infrastructure resources of this website.

Additionally, you must not hinder other users' normal use of this website; you must not engage in any form of fraud, impersonation, or phishing activities; nor must you circumvent or undermine the website's security measures or access restrictions. Any attempt to interfere with the normal operation of this website, to circumvent these Terms, or to encourage others to engage in the aforementioned prohibited conduct is likewise prohibited.

We reserve the right to take necessary measures—including, but not limited to, restricting access or terminating relevant accounts—whenever we discover or have reasonable grounds to suspect a violation of these Terms, in order to safeguard the security and ensure the proper functioning of this website.


Shipping Restrictions

Due to international trade regulations, sanctions policies, and logistical shipping constraints, we are unable to provide order delivery services to certain countries or regions. These restrictions apply to, but are not limited to, the following countries or regions:
Afghanistan, Belarus, Burundi, Cuba, Congo, Iran, Iraq, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela, and Yemen.
We will update the aforementioned list of restricted countries or regions from time to time—and make adjustments as necessary—based on relevant laws and regulations, changes in international policies, and the service capabilities of our logistics partners, without prior individual notice.


Disclaimer, Limitation of Liability, and Indemnification

This website and all of its content, as well as the products and services provided through this website, are provided on an "as is" and "as available" basis. Ourjiali makes no warranties of any kind, express or implied, regarding this website, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the operation of this website will be uninterrupted or error-free, nor do we warrant that the website or its servers are free of viruses or other potentially harmful components. Although we strive to ensure the accuracy and completeness of the information, we make no warranties regarding the accuracy, reliability, or completeness of the website's content.

To the fullest extent permitted by law, you understand and agree that your use of this website and its content is at your sole risk. Neither Ourjiali nor its affiliates or content providers shall be liable for any direct, indirect, incidental, special, or consequential losses or damages arising from your use or inability to use this website, your reliance on information contained on the website, or your purchase of products through this website, regardless of whether such losses are based on contract, tort, or other legal theories.

Ourjiali assumes no liability for any actions taken by users (including, but not limited to, defamatory, offensive, or illegal conduct). If you are dissatisfied with this website, its content, or any part of these Terms, your sole and exclusive remedy is to discontinue using this website and its related services.

You agree to indemnify and hold harmless Ourjiali and its affiliates, employees, officers, directors, agents, suppliers, and partners from and against any claims, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your violation of these Terms, or your use of your account (including, but not limited to, negligent or improper conduct). To the fullest extent permitted by applicable law, any related claims must be submitted to Ourjiali within twelve (12) months after the occurrence of the event giving rise to the claim; otherwise, such claims shall be deemed permanently waived. If any disclaimer or limitation of liability set forth in these Terms is found to be invalid or unenforceable, Ourjiali’s aggregate liability for all claims shall be limited to the total amount you paid to Ourjiali through this website during the relevant period (typically the preceding twelve (12) months).

As regulations regarding limitations of liability and disclaimers may vary across different jurisdictions, certain provisions set forth above may not apply in specific regions. In such instances, the relevant provisions shall be enforced to the maximum extent permitted by law, while the remaining provisions shall remain in full force and effect.


Governing Law and Jurisdiction

The interpretation, application, and enforcement of these terms, as well as all transactions related to this website (including purchases made on this website), shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles, and subject to the mandatory provisions of applicable law.
You agree that any disputes, claims, or other matters relating to your access to or use of this website shall be resolved in accordance with the laws of the United Kingdom.


Links to Other Websites and Services

This website may contain links to third-party websites or services (hereinafter referred to as "Linked Sites"). These links are provided solely for your convenience and do not constitute an endorsement, recommendation, or guarantee by Ourjiali regarding such Linked Sites or their content.
By accessing a Linked Site, you acknowledge that you have left the Ourjiali website and understand that such sites are not under Ourjiali’s control. You assume full responsibility for any risks arising from your access to and use of Linked Sites; we accept no liability for their content, accuracy, availability, or related services.


Termination

These Terms shall remain in full force and effect throughout the duration of your use of this website, unless terminated pursuant to these Terms or at Ourjiali’s sole discretion.
Ourjiali reserves the right, at any time and for any reason (or for no reason at all), to suspend or terminate these Terms or your account, or to restrict or terminate your access to all or part of this website, without prior notice. Furthermore, should we determine that you have breached any provision of these Terms, we reserve the right to immediately terminate your account and deny you further access to this website.

You may also request to terminate your account at any time by contacting Ourjiali Customer Service. Upon the termination of your account, you will no longer be authorized to use or access this website and its related services.


Miscellaneous

Please also review other terms and policies published on this website, including, but not limited to, the Privacy Policy. The Privacy Policy is incorporated by reference as part of these Terms and carries the same legal force as these Terms. Together, these Terms and the related policies constitute the entire agreement between you and Ourjiali regarding this website and its related services, and supersede any prior oral or written agreements reached between the parties concerning the same subject matter.
We reserve the right, at any time and without prior notice, to modify, suspend, or terminate this website and/or any or all of its services, content, features, or products. To the fullest extent permitted by law, we shall not be liable to you or any third party for any changes, suspensions, or terminations resulting therefrom.

We also reserve the right to modify these Terms at any time; such modified Terms shall become effective immediately upon their publication on this website. It is your responsibility to review the latest version of these Terms each time you use this website; your continued use of this website constitutes your acceptance of the updated Terms.

If any provision of these Terms is deemed invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law, while the remaining provisions shall remain in full force and effect.

We shall not be held liable for any delay in performance or failure to perform resulting from force majeure events or circumstances beyond our reasonable control (including, but not limited to, natural disasters, network failures, government actions, or other unforeseen events).

You may not assign or transfer any of your rights or obligations under these Terms in any form without the prior written consent of Ourjiali. We reserve the right, to the fullest extent permitted by law, to assign these Terms and the associated rights and obligations to our affiliates, or to transfer them in connection with commercial transactions such as mergers, acquisitions, or asset transfers. You agree that communications and transactions between you and us may be conducted in electronic form and shall have full legal effect.


Contact Us

If you have any questions regarding these Terms of Service or require further information, please contact us via the following methods:
Email: calyro@ourjiali.com
Company: NEXTWAVE BAZAAR LIMITED
Company Address: 85 Great Portland Street, London, England, W1W 7LT