Privacy Policy

Last Updated: April 7, 2026

As you use Ourjiali, we collect and utilize certain personal information to the extent necessary to provide you with a smoother, more secure, and consistent shopping experience.

We firmly believe that an excellent user experience stems not only from high-quality products and services but also from the respect and protection accorded to personal information. Therefore, we are committed to explaining—in a clear and transparent manner—how we handle your information, and we continuously implement reasonable measures to safeguard its security.

This Privacy Policy (hereinafter referred to as "this Policy") applies to Ourjiali.com (hereinafter referred to as "Ourjiali," "we," or "us"). This Policy is designed to explain how we collect, use, store, and—where necessary—process or disclose your personal information when you visit or use our website and related services. Furthermore, it will assist you in understanding how to access, correct, or manage the information associated with you.

This Policy applies to all services provided by Ourjiali, as well as related web content, including any web pages that display or link to this Policy.

Please note that this Policy does not apply to third-party websites or services that do not link to this Policy or that maintain their own independent privacy policies.

When you visit or use the Ourjiali website and related services, we collect various types of personal information depending on the nature of your interactions with us. The collection of this information is intended to help us provide services to you, process your orders, optimize your shopping experience, and fulfill relevant legal obligations.

When you register an account, place an order, or interact with us, we may collect basic information used to identify you—such as your name or nickname, phone number, mailing address, email address, IP address, account name and login credentials, address book information, postal code, or date of birth.
Where applicable, we may also collect government-issued identification information. This information is typically retained for the duration of your use of our services, with retention periods extended only where required by law or deemed necessary to protect our legitimate interests.

When you contact our customer service team, we may retain records of the relevant communications—such as email content, online chat logs, and telephone conversation records. This information is utilized to assist us in resolving issues, processing requests, and continuously improving the quality of our services.

When you visit our website, we may automatically collect certain technical and usage data, including device type, browser type and settings, IP address and Internet Service Provider information, cookies or similar identifiers, time and date of access, pages viewed and activity logs, search and click behaviors, and interactions with website content or advertisements. This data helps us maintain the proper functioning of our website and continuously optimize the user experience.

Based on the aforementioned data, we may conduct analyses to understand your shopping preferences or interests—such as product categories or styles that may appeal to you—in order to provide you with more relevant content and recommendations. The results of such analyses are used solely to enhance our service experience and personalize recommendations; this data will be retained for the duration of your use of our services or as permitted by applicable law.

The Ourjiali website and its associated services are intended for use only by individuals who are 13 years of age or older.
We do not knowingly collect or solicit any personal information from users under the age of 13 (or any other minimum age prescribed by applicable law) without the prior consent of a parent or legal guardian.
If you believe that a user under the legal age has provided personal information to Ourjiali without guardian consent, please contact us immediately at calyro@ourjiali.com.
Upon verifying the situation, we will take reasonable steps to promptly delete the relevant information and cease any further data collection or processing.

We collect personal information through various methods, primarily including information you voluntarily provide, information we automatically collect as you use our website, and information obtained from third parties in a lawful and compliant manner.

During your visits to or use of our website, we may also indirectly collect certain information through automated technologies—such as by recording your interactions with the site, browsing behaviors, or device information—to help us understand how you use the website and to continuously improve our services and user experience.

Furthermore, in certain circumstances, we may obtain information related to you from third parties. These third parties may include our affiliates and subsidiaries, social media platforms, advertising partners, or other business partners. We will obtain and use such information only to the extent permitted by applicable law, utilizing it to provide services, enhance the website experience, and conduct relevant business activities.

When you use Ourjiali’s services, you provide us with certain personal information; this information helps us deliver a safer, more convenient, and personalized shopping experience for you. We may collect information that you voluntarily provide when you create an account, shop with us, or interact with our team. For instance, when registering for an Ourjiali account, you are required to provide basic details—including your name and email address—and you may also choose to provide additional information such as your billing address, shipping address, phone number, and payment methods. During the shopping process, you may also create a username and password; this information helps us verify your identity and makes it easier for you to complete purchases during future visits.

If you apply for or manage a credit or debit card account, we may collect additional information—such as your date of birth, Social Security Number, income details, and employer information—in order to assess your creditworthiness, verify your identity, and manage your account. Please note that if you link your card to other third-party websites or services, those entities may use your information in different ways and are subject to their own respective privacy policies.

When you visit our website or use our services, we may also record your browsing and search behaviors. This includes actions taken using personalization tools, content you have saved for future reference, and the discount or product availability alerts to which you have subscribed. Furthermore, information regarding the products you purchase on our website is recorded to facilitate order processing and to help us provide you with better service.

Whenever you interact with Ourjiali—whether through our sales team, customer service department, by participating in events or promotions, submitting product reviews, or taking part in surveys—we may collect relevant information. This data helps us optimize our services, enhance the customer experience, and, when necessary, serves security and operational purposes.

If you choose to receive emails or marketing communications from us, we will also retain your contact details and preferences so that we may send you relevant notifications and promotional offers. We collect this information strictly within the bounds permitted by law, ensuring that it is utilized to provide services and enhance your experience while rigorously safeguarding your privacy.

To further enhance your shopping experience, we may obtain information related to you from third-party channels. These third parties may include service providers that offer us business or technical support—such as companies assisting with marketing, data analytics, advertising placement, or other operational services. Additionally, we may receive information from our partners—for instance, reviews you have posted about our products on third-party platforms, or information regarding your usage behavior across different devices and platforms. This information helps us better understand customer needs, optimize our website's functionality, provide personalized recommendations, and enhance the overall service experience.

When you visit our website, we may collect certain information through automated technologies to analyze trends, administer the site, track user activity, and improve the overall user experience. These technologies include cookies, web beacons, tags, Software Development Kits (SDKs), and scripts. Furthermore, we and our third-party service providers may use these technologies to collect demographic information about our user base, encompassing both individual and aggregated data.
Cookies are small files stored on your device that help websites remember your preferences and recognize your identity upon your next visit. The cookies used on our website fall into the following categories:

Strictly Necessary Cookies: These cookies are essential for the proper functioning of the website and cannot be disabled within our systems. If you block these cookies, certain features of the website may not function correctly.
Performance and Functionality Cookies: These help us count website visits and traffic sources, allowing us to measure and optimize the website's performance and functionality. These cookies reveal which pages are most popular, which features are used most frequently, and the browsing paths users take through the site.
Targeting/Advertising Cookies: Our advertising partners may use these cookies to build a profile of your interests and display relevant advertisements to you on other websites. You can learn how to opt out of these cookies in the "Your Options and Legal Notices" section.
Social Media Cookies: These allow you to share information via social networking share buttons, such as those provided by Facebook. This information may be used by the social networks to serve targeted advertisements to you.

We may combine the information automatically collected from your interactions with our website and services with information regarding your activities on third-party websites, as well as other personal information, in order to provide a more personalized experience and service.
If you wish to limit or block certain cookies, you can manage your preferences through your browser settings. Please note that if you delete, block, or restrict cookies—or if you access the website using a different device or browser—you may need to reconfigure your cookie settings.

The personal information we collect is primarily used to support the normal operations of Ourjiali and to provide you with a smoother, more secure, and personalized shopping experience. This information encompasses both content you actively provide while using our services and data that may be automatically generated during your visits to our website.

Specifically, we utilize personal information for account creation and management, identity verification, and ensuring account security, thereby enabling you to access and use our website and related services seamlessly. Furthermore, this information is employed for order processing and fulfillment—including payment management, delivery arrangements, order record maintenance, and after-sales support—to ensure the smooth and successful completion of your shopping experience.

To personalize your experience, we may analyze your browsing, purchasing, and interaction behaviors to present you with product content that better aligns with your interests. We may also provide relevant recommendations and marketing communications—such as new product announcements, promotional offers, or information regarding products you may find appealing. In certain instances, we analyze data across various devices and behavioral patterns to gain a deeper understanding of user preferences, thereby enabling us to optimize our website content and enhance the overall service experience.

Additionally, we utilize personal information for business operations and service enhancements—such as analyzing website usage patterns, optimizing products and features, improving the quality of customer support, and conducting market and trend analyses. Concurrently, this information is used to safeguard the security of both our platform and our users, including the detection and prevention of fraudulent activities, the handling of anomalous transactions, and the maintenance of system security.

Where permitted or required by law, we may also utilize relevant information for compliance purposes—such as responding to regulatory inquiries, resolving legal disputes, enforcing our policies, or protecting the legitimate rights and interests of our users and our platform.

In summary, we utilize your personal information solely to the extent necessary to provide our services, optimize your experience, ensure security, and fulfill our legal obligations; we remain steadfastly committed to protecting your privacy and data security throughout this entire process.

To provide you with more relevant advertising content and marketing experiences, we may share certain personal information with third-party advertising companies, advertising networks, and related technology service providers. This information may include identifiers, commercial information, demographic data, geolocation data, internet activity data, contact preferences, and analytics or inferences generated based on the aforementioned information.

By utilizing this information, our advertising partners assist us in delivering interest-based advertisements across the internet. They also analyze your browsing, clicking, and interaction behaviors on our website and other platforms, enabling us to better understand your interests and preferences, and to present you with content and recommendations that are more tailored to your needs.

In certain instances, advertising networks and related service providers may create user profiles based on the information they have collected and share the resulting analytics with us for the purposes of ad optimization and audience matching. Additionally, within the bounds of applicable laws and regulations, we may disclose certain information collected via automated technologies to third parties to support ad delivery, data analytics, or other legitimate business purposes.

Please note that we do not share or provide information regarding a sender's choices or consent status to any third party for their own independent marketing purposes or those of other parties. Furthermore, we require all third parties that receive or process such information to comply with this Privacy Policy as well as all applicable laws and regulations, thereby ensuring that your personal information remains properly protected.

To gain a better understanding of how customers use our website and applications, we utilize third-party analytics services, including Google Analytics. These tools assist us in analyzing visitor data, optimizing website functionality, and enhancing your overall user experience. If you wish to opt out of Google’s collection of analytics data, you may utilize the opt-out feature provided by the Google Analytics browser add-on.

We also place great value on your feedback. Whether in the form of opinions or suggestions regarding our products, services, or shopping experience—if you submit a review or upload a photograph via our website—such content may be utilized by us for promotional purposes, service improvements, or publication on the website. Please be aware that no compensation is provided for submitted feedback, nor is attribution to the author required.

We respect and value your right to control your personal information, and we strive to ensure that you are able to clearly understand and manage your data at any time. While using Ourjiali services, you may log in to your account to view the personal information we have stored, including your name, email address, billing and shipping addresses, payment methods, as well as your order and return history. Should your information change, you may update or correct the relevant details yourself via your account settings—for instance, by modifying your contact details, addresses, or certain preferences. If you encounter situations where you are unable to make these changes yourself, you may contact us using the contact details provided at the bottom of this policy, and we will assist you with the process.

Regarding advertisements and information display, you may choose—based on your personal preferences—whether or not to receive personalized recommendations based on your browsing behavior. This typically requires making separate settings adjustments across different devices or browsers, or utilizing online opt-out mechanisms. Where supported, you may also use universal privacy control tools—such as Global Privacy Control—to express your preferences; additionally, relevant industry organizations offer methods for opting out of targeted advertising. Please note that even if you choose to opt out of interest-based advertising, you may still see general advertising content.

Regarding emails and marketing communications, you may unsubscribe at any time by clicking the "unsubscribe" link found within the emails themselves, manage your preferences via your account settings, or submit a direct request to calyro@ourjiali.com. However, even if you opt out of marketing emails, we may still send you important notifications related to your account or orders—such as order confirmations, shipping updates, or security alerts—to ensure the proper functioning of our services.

To safeguard the security of your account and verify the legitimacy of your requests, we may require identity verification before processing certain operations. Typically, we will send a confirmation message to your registered email address, requiring you to complete the verification process within a specified timeframe. We will respond to your requests within the timeframes permitted by applicable law, and—where necessary—we will explain the reasons for any delays or our inability to fulfill a request (e.g., due to legal restrictions, an inability to verify your identity, or the request's inherent complexity); nevertheless, we will always strive to provide assistance to the fullest extent reasonable.

Please rest assured that exercising any of the aforementioned legal rights will not result in any form of discrimination or adverse consequences for you.

We may partner with advertising partners to display personalized advertisements that align with your interests. Under certain legal frameworks, these activities may be deemed a "sale" or "sharing" of your personal information. If you wish to opt out of such activities, please submit a request using our online form and, as necessary, adjust the settings on the devices and browsers you use to access our website. To manage your Ourjiali settings, please visit our opt-out page; however, please note that clicking the "Confirm" button will only take effect on the specific browser and device you are currently using.

You may also automatically opt out by utilizing Global Privacy Control (GPC) signals within supported browsers. If you choose to use GPC, please enable this feature in each of your browsers to ensure that third parties cannot sell or share your personal information.

Please understand that even if you choose to opt out of such activities, we may still collect and share your personal information with third parties—to the extent permitted by law—for purposes such as providing services, processing transactions, or for other legitimate business purposes unrelated to targeted advertising.

We do not knowingly sell or share the personal information of consumers under the age of 18. Ourjiali does not collect or use sensitive personal information for the purpose of making inferences; sensitive information is used solely within the scope outlined in this Policy and as permitted by applicable law.

We may modify this Policy from time to time and, to the extent permitted by law, may apply any such modifications to information previously collected. Please be sure to check for updates to this Policy. Each version of this Policy will indicate the "Last Updated" date at the top of the document. If we make material changes to this Policy, we will notify you—for example, by posting the updated Policy on our website or application, and/or by providing additional notice as required by applicable law.

Links to Other Websites and Services: Our website may provide links (whether embedded or direct) to websites, content, or videos maintained by third parties. We are not responsible for the websites, content, or videos to which these links direct, nor have we reviewed the privacy practices of these third parties. We recommend that you review the privacy practices of any third-party websites you choose to visit.

If you have any questions regarding this Privacy Policy or our handling of your personal information, we welcome your inquiries at any time and will do our best to provide you with clear and professional responses.