Delivery Policy

We offer free standard shipping to most regions worldwide. No matter where you are located, we strive to deliver your orders safely and smoothly to your doorstep as efficiently as possible.
Once you have placed your order, we will prioritize its processing and dispatch to ensure your items enter the shipping pipeline as quickly as possible.


Order Processing and Dispatch

After an order is submitted, we typically complete processing and arrange for dispatch within 2 business days.
If an order is submitted after our daily cutoff time, processing will begin on the next business day.
During promotional events, holidays, or periods of high order volume, order processing times may be slightly extended.
Additionally, all shipments are subject to stock availability; in the event of a stockout or other special circumstances, we will notify you promptly.


Shipping Information

We offer free standard shipping to most countries and regions (excluding certain special regions or during specific promotional events; any such restrictions will be automatically indicated on the checkout page).
Please Note:
  • Each order supports delivery to one single shipping address only.
  • If you wish to ship items to multiple addresses, please place separate orders for each destination.
  • Product prices typically do not include applicable taxes or duties.
  • During checkout, our system may automatically calculate and display relevant taxes based on local regulations.
For international orders, certain countries or regions may impose import duties or additional taxes. These fees are collected by local customs authorities or relevant agencies, and the specific amounts are determined by local regulations.


Order Tracking

Once your order has been dispatched, we will send you a shipping notification email containing a logistics tracking number.
You can use this tracking number to monitor your delivery progress and check your shipment's status at any time.
If a significant amount of time has passed since dispatch without any updates to your tracking status, we recommend first contacting the local shipping carrier or reaching out to our customer service team for assistance.


Package Receipt and Refusal

We make every effort to ensure your package arrives safely. If you notice any visible damage to the outer packaging upon delivery, we recommend noting this condition when signing for the package and contacting us immediately; we will assist you in resolving any subsequent issues.
If you refuse an order—or a portion of the items within a package—without our prior confirmation, you may incur additional shipping charges. These charges will be the responsibility of the recipient.
Additionally, please carefully verify your shipping address details when placing your order. Once an order has been dispatched, it is typically not possible to modify the delivery address; therefore, please ensure that all information provided is accurate.